What You Need To Know About People

 

Successful leadership is about 90% people knowledge and 10% product knowledge. You can have strong people skills and not be a good leader, but you cannot be a good leader without people skills. Successful leaders are able to discern the needs of their people instinctively, and then take action to meet them. The following is a list of the most common needs of people and how to meet them effectively.

 

1.     People like to feel special – compliment them. The highest compliment a person can receive is one given by his or her leader. Mark Twain said, “One compliment can keep me going for a whole month.” Take the time to notice your people’s work and don’t hesitate to tell them when they’ve done a good job. Make a habit of being generous and sincere with your compliments.

2.     People look for a better tomorrow – give them hope. “Hope is the feeling we have that the feeling we have isn’t permanent.” In other words, when your people are having trouble seeing the light at the end of the tunnel, remind them of the purpose of their work and help them envision what their work will accomplish. With hope your people will work harder and longer to see a task through to completion.

3.     People need to be understood ­– listen to them. Every leader would be wise to heed the Cherokee saying: “Listen to the whispers and you won’t have to hear the screams.” Don’t judge what your people want to tell you before they’ve told you. Take time to understand their point of view and listen to their suggestions. It’s the best way to ensure that they’ve been listening to you and it opens the door to innovative ideas for improvements.

4.     People lack direction – navigate for them. “Unhappiness is not knowing what we want and killing ourselves to get it.” Part of your job as a leader is to help your people figure out what they’re most passionate about, and then help them pursue it. Sometimes that may involve a position change within your organization or even allowing a person t0 pursue another opportunity. But when you understand that effectiveness comes as a result of surrounding yourself with people who love what they do, it’s not difficult to let a person go who doesn’t enjoy their work. Spend your best time developing and giving direction to those who are passionate about the work your organization is accomplishing.

 

Return to Top


 

Ten Ways To Develop Your Leadership Skills

 

1.     Follow your passion

2.     Follow the promptings of the Holy Ghost.

3.     Don’t be afraid to take risks.

4.     Develop your network. Leaders know who to ask and aren’t afraid to ask. Develop a Rolodex of experts, resource people and network builders. Keep the doors open with all people of all different skills and talents, as a leader you will never know when you might need their service.

5.     Think. Your most powerful tool as a leader is your mind. Develop your mind. Hang around people who think. Engage in activities that expand your mind. Follow your curiosity. Listen. Ask questions. Examine. A leader is always thinking.

6.     Keep a journal of things you’ve learned. Read a scholarly journal that is “outside” of your filed. Listen to books on tape (Many stores now rent audio books.)

7.     Find a mentor. A leader should be constantly learning from those “above” him. Leaders know that it’s better to learn from someone else’s mistakes than to make them yourself. A good mentor will want to help you avoid his mistakes.

8.     Practice solving problems. The number one characteristic most people, organizations and churches are looking for in a leader is the ability to solve problems.

9.     Seek ways to constantly develop your leadership skills. Look for seminars or conferences that will help you develop your skills, particularly in the big three areas: integrity, innovation, and intelligence. Hang around people who can help you develop your skills. Commit to being a lifelong learner. Your own self-identity as a leader is extremely important. Only when you recognize your leadership ability can you begin to develop it.

10. Maintain your relationship with God. You’re top priority as a leader is your relationship with God. The ultimate leader is Jesus Christ. We should strive to be more like Him.

Return to Top